Insurance mis-selling: Irdai flags sharp rise in unfair practice complaints
Mis-selling remains a significant concern in India’s insurance sector, with complaints related to unfair business practices rising sharply in FY25. The regulator is urging insurers to identify root causes and implement corrective measures, including product suitability assessments and distribution channel controls. Despite these efforts, insurance penetration remains low compared to global averages.
Mis-selling remains a significant concern in India’s insurance sector, with complaints related to unfair business practices rising sharply in FY25. The regulator is urging insurers to identify root causes and implement corrective measures, including product suitability assessments and distribution channel controls. Despite these efforts, insurance penetration remains low compared to global averages.
