IndiGo flight cancellations: India’s duty norms stricter than global standards, says IATA chief

India has rolled out tougher pilot duty regulations in a bid to enhance safety standards, yet this has thrown a wrench into IndiGo’s operations, affecting countless travelers. According to IATA’s Willie Walsh, the initial turmoil can be traced back to inadequate preparation, suggesting that as time passes, the system will find its rhythm again.